Maintenance Plans

Our core expertise in WordPress and Magento allow us to take care of and in most cases prevent website issues.

We're Here to Help

If you are running WordPress or Magento, our website maintenance and support plans are made for you! We will take the burden of making sure your website is running the latest software and is secure off of you so you can concentrate on running your business. It's like having your own dedicated website support team to keep your website up and running. Below you will find a description of our website maintenance services that you will find in our maintenance plans. If you have any questions please contact us.

 

Core Upgrades

Core Upgrades

We will upgrade your core systems, plugins and themes to keep your site up to date with the latest features and security updates for your current version.

SSL Certificate

SSL Certificate

All sites get a base GEO Trust Secure Certificate which helps keep your site secure and gets you a little goodwill with the search engines.

Daily Malware Scans

Daily Malware Scans

Keep your site, your visitors and your environment safe from Malware

Weekley Backups

Weekly Backups

We will back up your entire site 3 times a week should you ever need it if something goes wrong. If it every does, we can restore your site and get you back running again.

Website Support

Support

We offer email and/or ticketing support Monday - Friday 8am to 5pm EST. Website emergencies (website down) are handled as soon as we are aware of the issue.

Uptime Monitoring

Uptime Monitoring

We monitor your website 24/7 so if there is ever a problem we are notified immediately so we can start to resolve your issue.

Security Plugin

Security Plugin

We will install plugins to help maintain the security of your installation and to help prevent malicious code.

Site CACHEing

Site CACHEing

We can store your pages in our server CACHE to improve website performance.ever need it if something goes wrong. If it every does, we can restore your site and get you back running again.

Coding Support

Coding Support

We can help you to maintain your current codebase or help you create new functionality as you need it.

Content Support

Content Support

We can add content, update images, products, add events and special announcements to keep your website up to date.

CDN Network

CDN Network

Make your site faster by taking advantage of our Content Delivery Network (CDN) that places your content globally to deliver your pages and images faster than before.

Staging Environment

Staging Environment

We will create a duplicate of your existing site so we can test all updates and new functionality to make sure it works before updating your live website.

Optimize Performance

Optimize Performance

We will check your website performance monthly to make sure your site is running as fast as possible.

Migration

Migration

We would be happy to migrate your current site to one of our servers for you at no extra charge.

Servers

Servers

Our websites run on SSD multi-core or cloud self-healing servers that are managed 24/7.

Basic Maintenance

$29/mo.
(or $312 paid annually)

  • Monthly theme, plugin and core updates as available for 1 website
  • Basic GEOTrust Rapid SSL Secure Cerificate
  • Daily Malware Scans
  • Full Site Backups 3 times a week
  • Ticketing Support Monday - Friday 9am-5pm EST
  • 24/7 Uptime Monitoring
  • Site Security Plugin
  • Per incident website support

Premium Maintenance

$79/mo.
(or $852 paid annually)

  • Monthly theme, plugin and core updates as available for 1 website
  • Basic GEOTrust Rapid SSL Secure Cerificate
  • Daily Malware Scans
  • Full Site Backups 3 times a week
  • Ticketing Support Monday - Friday 9am-5pm EST
  • 24/7 Uptime Monitoring
  • Site Security Plugin
  • 30 Minutes of Combined Content and Coding Support is Included
  • Additional 30 minute blocks of support available for purchase for $50

Hero Maintenance

$129/mo.

  • Monthly theme, plugin and core updates as available for 1 website
  • Basic GEOTrust Rapid SSL Secure Cerificate
  • Daily Malware Scans
  • Full Site Backups 3 times a week
  • Ticketing Support Monday - Friday 9am-5pm EST
  • 24/7 Uptime Monitoring
  • Site Security Plugin
  • Content Delivery Network (CDN) Option Available
  • 60 Minutes of Combined Content and Coding Support is Included
  • Additional 30 minute blocks of support available for purchase for $50

Enterprise Maintenance

$249/mo.

  • Monthly theme, plugin and core updates as available for 1 website
  • Basic GEOTrust Rapid SSL Secure Cerificate
  • Daily Malware Scans
  • Full Site Backups 3 times a week
  • Ticketing/Email Support Monday - Friday 9am-5pm EST
  • 24/7 Uptime Monitoring
  • Site Security Plugin
  • Content Delivery Network (CDN) Option Available
  • 60 Minutes of Combined Coding and Content Support is Included
  • Staging Environment for testing and development
  • 5% Discount on Additional Hourly Support in 60 Minute Blocks

Ultimate Maintenance

$399/mo.

  • Monthly theme, plugin and core updates as available for 1 website
  • Basic GEOTrust Rapid SSL Secure Cerificate
  • Daily Malware Scans
  • Full Site Backups 3 times a week
  • Ticketing/Email Support Monday - Friday 9am-5pm EST
  • 24/7 Uptime Monitoring
  • Site Security Plugin
  • Content Delivery Network (CDN) Option Available
  • 120 Minutes of Combined Coding and Content Support is Included
  • Staging Environment for testing and development
  • 10% Discount on Additional Hourly Support in 60 Minute Blocks

We will take care of your site on your existing server or move it to one of our servers for free. We will provide a free consultation to determine if you current hosting environment will meet our needs according to the plan you choose. If your current hosting plan does not allow for any of these services, that service cannot be performed without moving your site to one of our servers. Our hosting plans start at $17.50 per month and are paid annually.

Our website maintenance services are outlined here.

Website Maintenance Options

CDN Network - To speed up your content delivery we can deliver your website assets and content via a Content Delivery Network. You can add this option to the Hero, Enterprise or Ultimate Maintenance Plan starting at $12 per month for 150GB of data transfer. To add this to your maintenance plan, please let us know when making your choice.

One-time Updates - If a monthly plan does not suit your needs, we can update your site and plugins, backup your site and run a malware scan for a one time fee of $95 plus any other costs that may be needed to bring your site up to date. Additional costs may include fixing the theme or finding new plugins to replace ones that are not compatible with the new core updates. If you are interested in this support option please use this contact form or call us at 856.767.3134.

Custom Website Support Plans

If one of the above maintenance plans do not suit your needs, please reach out to us and we will customize a support plan to fit your needs and budget. Use the contact form or call us at 856.767.3134.